Privacy Policy
Last updated: February 2026
1. Information We Collect
When you create an account, we collect your name, email address, phone number, and mailing address. If you are a service provider, we also collect business details, certifications, and insurance information. We automatically collect usage data such as pages visited, features used, and device information when you interact with our platform.
2. How We Use Your Information
We use your information to operate and improve the Snippetz platform, match customers with providers, process payments, send service notifications, and communicate important account updates. We may use aggregated, anonymized data for analytics and product development.
3. Information Sharing
We share your information only as necessary to operate our services: with providers or customers you interact with, with payment processors to complete transactions, and with service partners who help us operate the platform (e.g., hosting, email delivery). We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure password hashing, and access controls. Payment information is handled by PCI-compliant third-party processors and is never stored on our servers.
5. Your Rights
You may access, update, or delete your personal information at any time through your account settings. You may also request a copy of your data or ask us to restrict its processing by contacting our support team.
6. Cookies
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how users interact with the platform. You can manage cookie preferences through your browser settings.
7. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@snippetz.io.